These terms explain how Parimatch works, what you agree to by using the site, and your rights and responsibilities as a player. They cover account rules, payments, bonuses, data use, and support for safe play.
Responsible Gambling
Gambling should be a form of entertainment, not a way to earn money. If it stops being fun or starts affecting your daily life, it may be time to take action.
You can set personal limits directly in your account: - Deposit limits: cap how much you add over a day, week, or month - Loss limits: restrict total losses in a given period - Session limits: end your play after a chosen time - Reality checks: receive pop-up reminders at intervals you choose
Any new limit takes effect right away. If you want to raise a limit, a 24-hour waiting period applies. You may also request a cooling-off break (24 hours to 30 days) or full self-exclusion (minimum six months). During self-exclusion, your account is closed and deposits are blocked.
Signs of problem gambling include chasing losses, lying about play, or using money meant for bills. These are common and nothing to feel ashamed of. Help is available. Free, confidential support is offered through independent services such as GamCare and BeGambleAware. Players can also register with national self-exclusion schemes like GAMSTOP where applicable.
Accounts are strictly for adults aged 18 and over. We verify age and identity during registration. If you share a device, consider installing parental control software like Net Nanny or K9 Web Protection to block access.
Account and Game Rules
Only one account per person is allowed. You must be at least 18 years old and not reside in a place where online gambling is prohibited.
When you sign up, you’ll need to provide accurate personal details. Before your first withdrawal, we require identity and address verification as part of anti-fraud and anti-money laundering checks. This usually means uploading a photo ID and a recent utility bill.
Bonuses come with specific terms. Most include wagering requirements (e.g., bet the bonus amount 35 times before withdrawing), apply only to certain games, expire after a set period, and may cap how much you can cash out. Trying to abuse bonus offers, such as creating multiple accounts or betting in ways designed only to meet terms, will void the bonus and may lead to account restrictions.
Inactive accounts (no logins for 12 months) may incur a monthly fee after notice is sent. Fair play is required: collusion, automated software (bots), fraudulent payment reversals (chargebacks), or any attempt to exploit game flaws is prohibited and may result in forfeited funds or account closure.
If you have a complaint, contact customer support first. If unresolved, you may escalate it to the relevant licensing authority overseeing Parimatch’s operations.
We may update these terms occasionally. Significant changes will be posted on-site and emailed to active accounts at least 14 days before they take effect. Continued use after that means you accept the new terms.
Privacy and Data Use
We collect several types of information: - Identity and contact details: to open and secure your account - Payment information: to process deposits and withdrawals - Technical and usage data: IP address, device type, pages visited. To improve service and detect fraud
This data is processed to fulfill our contract with you, meet legal obligations (like anti-money laundering laws), and pursue legitimate business interests such as preventing underage gambling. We do not sell your data.
We share information only where necessary: with payment processors, identity verification partners, and regulators. All sharing follows strict confidentiality agreements.
Records are kept for five years after account closure, as required by law. You have the right to access your data, correct errors, request deletion (where no legal reason prevents it), get a copy in machine-readable format, or object to certain uses. To exercise these rights, contact our data protection team through the support channel.
Our site uses cookies: - Essential cookies: needed for login and security. Cannot be disabled - Analytics cookies: help us understand site performance - Marketing cookies: used for personalized ads (you can opt out anytime)
All data transmitted between your device and our servers is encrypted. Access to your information is limited to staff who need it for their role.
General Provisions
Parimatch operates under valid remote gambling licenses. The operator complies with all applicable laws regarding fair gaming, responsible gambling, and financial crime prevention.
These terms form the entire agreement between you and Parimatch regarding your use of the site. If any part is found unenforceable, the rest remains valid. Failure to enforce a rule once does not mean it is waived permanently.